The case for engaging in social media for legal marketing is compelling — but so is the case against it. As with most endeavors, you’re usually better off not following a course of action that you don’t fully support than you are proceeding without conviction. In the age of social media ubiquity, untended and orphaned blogs, Twitter accounts and Facebook pages are more detrimental to your brand and marketing efforts than having none at all.
In a Social Media Today post yesterday headlined “Not Tweeting, and Not Feeling Guilty About It,” Liz Wainger notes:
“If enterprises don’t have the resources (time and energy) to engage on social media, or are unwilling to fully embrace social media, it is better to use other means to communicate until you do. And for goodness sake, stop feeling guilty about it, and think positively about the ways you are engaging your stakeholders.”
So what are some telltale signs that shouldn’t (or aren’t ready to) launch or expand your social media activities — or that you should consider quitting:
- Lack of an intuitive personal connection to the potential of social media – If you’re not “feeling it” even a little bit at the outset, you’re highly unlikely to work hard enough at it or be patient enough to give it a fighting chance of success. It’s not an acquired taste.
- Lack of an intuitive connection to the potential of social media by your employees and peers – If you can’t accomplish what you need to without the participation of colleagues, you should not proceed if you have reservations about their buy-in and level of participation. You know that you’re in trouble when you’re told “All they need is some training.”
- A pattern of starting and stopping – If it dawns on you that you’re going days at a time between tweets and weeks at a time between blog posts, it’s time to either recommit or cut your losses and shut it down.
It’s OK, really. Trust your gut and take on social media when it feels right. It’ll still be there.
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